Customer Service and Leadership Expert
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Radar
GBI
Git
SwiftUI
Internal CRMs
Excel
Tableau
People Management
Swift
Empathy
Your customer service probably sucks. Many of the most commented posts on HN are related to bad customer service, by companies that should really know better, and should definitely do better. Let me help you fix it.
Ten year Apple vet in people and program management roles. Looking to bring Apple's level of customer service and leadership to your burgeoning organization.