Full-stack Web Developer & Technical Support

Mia is a versatile professional with 2 years of customer-facing experience and over 10 years of self-taught technical expertise in web development, Linux/self-hosting, design, and automation. She is seeking frontend, full-stack, technical support, application/SaaS support, implementation, junior sysadmin, web operations, or internal IT roles. On the development side, Mia excels at translating designs and product requirements into polished, accessible UI/UX, with a preference for implementation and product polish over sole visual design. Her experience includes customer care at ABN AMRO, where she supported mobile banking, managed disputes, maintained KPI reporting, optimized Power BI workflows, and proposed numerous internal improvements. Mia also independently builds web/software projects and manages a homelab with self-hosted k3s.