Candidate profile
Senior Voice AI Solutions Engineer
STTRTPAPI integrationAPI debuggingIVRLLM evaluationVoice AISIPenterprise escalation leadershipTTS pipelinesReactAnthropic APIWebRTCconversational platformsProgrammable Voice
Description
Vrushali brings over 10 years of experience in Voice AI and conversational platforms, with a recent focus as a Senior Technical Lead Engineer at Twilio. She specializes in Programmable Voice, SIP/RTP/WebRTC, IVR, STT/TTS pipelines, and enterprise escalation leadership. She offers deep API debugging and integration expertise, LLM evaluation skills (demonstrated by building EvalKit), and a proven track record of reducing escalation resolution time and improving customer outcomes at scale. She is seeking Senior SE, Solutions Engineer, TAM, or Technical Support Lead roles at AI-first or API-driven companies.