L1 Support & Backend Developer

A tech-savvy L1 Support / Live Chat agent seeking a stable position to manage ticket queues. Possesses hands-on experience in backend system development, enabling effective bug diagnosis by checking logs and API responses, and providing actionable reports to engineering teams. Has personal trading experience, understanding market mechanics, margin, and liquidations, suitable for handling panicked Web3 users. Utilizes AI as a data processing and 'vibecoding' tool to parse massive logs, structure logic, and work 3x faster. Native Russian speaker, relocating to Europe, with B2 English. Does not mind the grind, routine, or angry customers. Rate: $15/hr, open to USDT payments.