Principal Platform Support Engineer

Shaun Seaver has 15 years of experience in tech, specializing in roles such as platform engineer, support engineer, and internal developer advocate. The core function of these roles has always been to ensure users can effectively utilize and troubleshoot internal infrastructure, preventing them from being left to figure things out alone. At Atlassian, Shaun was embedded with the security platform team, actively participating in sprint planning, tracking support patterns, and influencing the roadmap based on user pain rather than simply adding issues to the backlog. Shaun excels at solving the problem of platform teams building great things that nobody can figure out how to use or troubleshoot.