Customer Service & Virtual Assistant

Handles 50-200 customer interactions daily and manages 5,000+ records with zero dropped tickets. Possesses over three years of customer service experience at Speedaf Express Logistics and Enugu Electricity Distribution Company, complemented by virtual assistant training from Career Crafter Academy. Demonstrated ability to rapidly grow social media presence (Facebook from 0 to 7,000 followers in two weeks, LinkedIn from 0 to 200+ connections in two days). Seeking remote customer service, virtual assistant, or client support roles. Holds a B.Sc. in Banking and Finance, providing a strong foundation in data-heavy work, and tutors Mathematics, English, and Economics, indicating strong written communication skills. Proficient in HubSpot, Salesforce, Zendesk, Trello, Asana, Monday.com, Google Workspace, Canva, Figma, and WordPress.